I did the "STAR PACKAGE" and I can tell you it wasn't worth it. You've successfully subscribed to this newsletter! We went to a movie Top Gun and it stopped working 3 times. CLICK HERE for the Download! Just not sure it was 100% worth it. See more questions & answers about this hotel from the Tripadvisor community. (that's how I'm feeling). We went to a movie Top Gun and it stopped working 3 times. 2. Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. a FlowRider (see my Instagram video below or through this. Home; The Quantum Leap Podcast; Thinking Outside The Longbox Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. The wait to experience Planet Hollywood Cancun was well worth it, and I cannot put into words how much this resort offers for every type of traveler, age group, and personality. Legal Statement. Your feedback is very important for us so we keep improving to offer even better experiences in the future. From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. Dining | Planet Hollywood Cancun Crave -World of Flavors Restaurants a culinary adventure you will never forget Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. It was much louder. Indulge in the incredible flavors and techniques of Japanese cuisine. You will get more bang for your buck. And its loud. This room type comes with two separate mini bar. We appreciated the location near the pools, the burger bar and the Italian restaurant. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. You must take the test no more than three days before your flight. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. Shipwreck Cove and Jurassic Splash Park, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, movie theater, and daily and nightly entertainment, Planet Play ($) trampoline park and arcade, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. If the system detects something that potentially contradicts our. Blue Diamond Hotels and Resorts Inc. All rights reserved. Didn't get any contact from her for 24 hours. Service was fast and friendly so no complaints there. We did bring a few with us and we did use them. Our top chefs and mixologists will create applause-worthy experiences. For more information, please see our The porters were great. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. We also received three. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? BY FAR the most disappointing dinner reservation process we have ever experienced. Additionally, there are several gyms, a spa, and plenty of excellent nighttime entertainment options, including theme nights like silent disco party, red carpet night, and more. Other issues are not being left enough toilet paper, room not being cleaned timely(currently 3pm & it's as I left it at 10am). We had no difficulty finding chairs at either the pool or the beach. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Explore 292 suites, stunning wedding venues, eight . Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. We stayed in a junior swim up suite with our 5 and 3 year old kids. It was very good. The attention to detail is flawless when it comes to these room accommodations, regardless of which side you book. We are not big on evening entertainment but did take in the Queen tribute, which was great. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. It seemed to get really busy on the weekend. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Flow Rider. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Tripadvisor performs checks on reviews. The National Guard is also investigating. Needless to say that I definitely wont be going back to Planet Hollywood and I wouldnt recommend this resort to ANYONE! Wonderful experience overall. Be careful (per Sunwing Website) included in Star. more. He was amazing!! Cookie Notice We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. He got us in. The food is amazing at all restaurants, specialty and buffet. This was after a long wait. The staff was on point for the most part. This was a daily occurrence. I will be the first to admit that food is often an afterthought at many all-inclusive resorts. Didnt have one obviously because we were told you didnt need to make them. Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Indulge in the incredible flavors and techniques of Japanese cuisine. The food there was tasty and pretty quick. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico It was very good. Been here 2 days so far. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. It's been very disappointing!! We found the food and drink to be good. Unlock Member Rates! Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). We are looking forward to your next visit in the near future. complimentary bottles of wine in the room. On Tuesday, authorities found one man bound and shot to death. Thanks so much to all the Planet Hollywood crew!!! 2023 Planet Hollywood Cancun. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. Yonathan is the best! They did not love it. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Couple in lobby with computer. Planet Hollywood Costa Rica. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. Hi if we are on the family side could we go hang on the adult side? We enjoyed the Lazy River and playing Bingo. Lol! Planet Hollywood Cancun Gallery Page. We had large sharing plates of appetizers and great meals. As for being suppressed. We had raw burgers from Shores at lunch one day. Enjoy traditional pub food, themed trivia nights. 2 of our 3 rooms were close together. Yes, free parking is available to guests. Because its what we collect, that makes us who we are. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Best customer service! Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. They werent appealing when it was so nice outside. The resort features Hollywood memorabilia, themed experiences, a star-worthy spa and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. I managed ALL of my own bookings during that time. Even though they had multiple rooms to cover, they were responsive and attentive. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. We go to concierge & they say its 1st come 1st serve. We liked being able to control all of the lights, fans, etc. Claim your listing for free to respond to reviews, update your profile and much more. Some seaweed. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. WTF! Not as good the second time. We are glad to know that our resort and crew exceeded your expectations. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Planet Play. The beach is nice, it feels like home. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. The food was so so. We enjoyed the Lazy River and playing Bingo. Generally the resort was decent. We will take your comments as our main improvement tools. We stayed in a junior swim up suite with our 5 and 3 year old kids. Lazy River. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. The subpar parts: Our room was not great. And its loud. Another man was killed while lying in a hammock, while a person was shot. The food was good. This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Hopefully things will turn around. Including spa and cabana rentals. Own or manage this property? The lazy river and flow rider were excellent. Here's why I Planet Hollywood 5 stars: The customer service is top notch!